Frequently Asked Questions

The Student Support Services offices and tutoring center are located on the second floor of the Browning Resource Center.

Student Support Services is a federally funded TRiO program designed to provide additional academic support for students who have academic need. Click here for more information.

A student must be a citizen or permanent resident of the U.S., must be registered as a full-time student at UT, must demonstrate an academic need for services, must have completed no more than 40 college level credits, and must meet at least one of the following criteria:

• income eligible – determined by federal guidelines based on family size and income,
• first generation – neither parent has a 4-year college degree, or
• documented disability – learning, physical, or emotional.

Some of the services provided by SSS are academic advising, assistance with course selection, early registration, tutoring, financial aid planning, study skills coaching, and major/career advising. Click here for a detailed description of the services.

The SSS Director works with the UT Financial Aid Director to make sure that all eligible program participants are receiving full financial support including the federal Pell Grant and the state UCOPE grant. In addition, SSS participants who are receiving a Pell Grant are eligible to apply for an SSS Participation Grant.

Students must submit an SSS Intake Form no later than the first week of the fall or spring semester. Students will be contacted by an SSS advisor to complete the application process.

To remain active in the SSS program, participants must do the following:

• Visit their SSS advisor at least twice each semester – once to turn in a Mid-Term Grade Check form and once to complete/update their graduation plan;
• Enroll in and successfully complete SSS 2001: Smart Start (2 credits);
• Use SSS services as prescribed by an instructor or SSS advisor;
• Follow a prescribed course of study and student graduation plan;
• Attend SSS student success workshops;
• Continue as a full-time student (minimum of 12 credits); and
• Remain in good standing at UT.